Delivery & Returns
Your order will normally be dispatched within 24-48 hours if you place it between Monday and Friday. The orders received on weekends or public holidays will be processed the next working day.
The following delivery options are currently available:
Estimated delivery time
|Standard UK delivery (for orders over £25)||free||3-5 working days|
|Standard UK delivery (for orders under £25)||£3.50||3-5 working days|
|First Class UK delivery (for all orders)|
|1-3 working days|
|Royal Mail Airmail International delivery*||£15.65||Up to 21 working days|
All UK orders are sent via Royal Mail or courier.
All International orders are sent via Royal Mail Airmail.
*PLEASE NOTE: Avril nail polishes, Alba Botanica Aerosol Sprays and A'kin Dry Shampoo can only be sent within the UK.
For all international orders there is a 2kg limit. If your order is over 2kg, it will be cancelled and fully refunded.
We will send you a confirmation email once your order is dispatched.
After that you should normally receive your order within estimated
shipping time. However some delays in the Royal Mail services are
possible especially during festive seasons.
*PLEASE NOTE: COSNATURAL WILL NOT TAKE RESPONSIBILITY FOR ANY IMPORT TAXES OR DUTIES IN THE DESTINATION COUNTRY. ANY CUSTOMS CHARGES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER AND YOU WILL NEED TO PAY IT DIRECTLY TO THE LOCAL CUSTOMS AUTHORITIES.
IF YOU HAVE ANY QUERIES REGARDING IMPORTS TAXES OR DUTIES, YOU SHOULD CONTACT YOUR LOCAL CUSTOMS SERVICES BEFORE PLACING YOUR ORDER.