Delivery & Returns

Cosnatural will send the purchased goods to you as soon as possible after we receive your order but we cannot be responsible for delay in delivery for any cause out of our control.

Your order will normally be despatched within 24-48 hours if you place it between Monday and Friday. Any orders received on weekends or public holidays will be processed the next working day.

The following delivery options are currently available:


Delivery option

Price

Estimated delivery time

Standard UK delivery (for orders over £25)

free

3-5 working days

Standard UK delivery (for orders under £25)

£3.15

3-5 working days

First Class UK delivery (for orders over £55)

free

1-3 working days

First Class UK delivery (for orders under £55)

£4.15

1-3 working days

Airmail European delivery* (see the list of countries below):

   

Standard European Delivery (for orders under £35)

£6.45

5-14 working days

Standard European Delivery (for orders over £35 & under £70)

£4.45

5-14 working days

Standard European Delivery (for orders over £70)

free

5-14 working days

Airmail Worldwide delivery*

£10.15

7-21 working days

All UK orders are sent via Royal Mail.

All European and Worldwide orders are sent via Royal Mail Airmail.

*PLEASE NOTE: Avril nail polishes, Alba Botanica Aerosol Sprays and A'kin Dry Shampoo can only be sent within the UK.

                            For all international orders there is a 2kg limit. If your order is over 2kg, it will be cancelled and fully refunded.

European delivery covers the following countries:

Albania,  Andorra, Armenia, Austria (EU), Azerbaijan, Azores (EU), Balearic Islands (EU), Belarus, Belgium (EU), Bosnia Herzegovina, Bulgaria (EU), Canary Islands, Corsica (EU), Croatia (EU), Cyprus (EU), Czech Republic (EU), Denmark (EU), Estonia (EU), Faroe Islands, Finland (EU), France (EU), Georgia, Germany (EU), Gibraltar (EU), Greece (EU), Greenland, Hungary (EU), Iceland, Irish Republic (EU), Italy (EU), Kazakhstan, Kosovo, Kyrgyzstan, Latvia (EU), Liechtenstein, Lithuania (EU), Luxembourg (EU), Macedonia, Madeira (EU), Malta (EU), Moldova, Monaco (EU), Montenegro, Netherlands (EU), Norway, Poland (EU), Portugal (EU), Romania (EU), Russia, San Marino, Serbia, Slovakia (EU), Slovenia (EU), Spain (EU), Sweden (EU), Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.

We will send you a confirmation email once your order is dispatched. After that you should normally receive your order within estimated shipping time. However some delays in the Royal Mail services are possible especially during festive seasons.

*PLEASE NOTE: COSNATURAL WILL NOT TAKE RESPONSIBILITY FOR ANY IMPORT TAXES OR DUTIES IN THE DESTINATION COUNTRY. ANY CUSTOMS CHARGES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER AND YOU WILL NEED TO PAY IT DIRECTLY TO THE LOCAL CUSTOMS AUTHORITIES.

IF YOU HAVE ANY QUERIES REGARDING IMPORTS TAXES OR DUTIES, YOU SHOULD CONTACT YOUR LOCAL CUSTOMS SERVICES BEFORE PLACING YOUR ORDER.

© 2017 Cosnatural Ltd | Natural & Organic Beauty Products | Skin Care | Hair Care | MakeUp